The takeaway: Are you having trouble charging your Tactacam REVEAL trail cam? Here are some tips and tricks to get you going.

Are you having trouble getting your Tactacam REVEAL trail cam to charge? If your game cam isn’t charging, here are some tips and tricks you can follow to diagnose and hopefully fix the issue.

How to Know If Your REVEAL Trail Camera Has a Charging Problem

  • You receive low battery notifications through your REVEAL app despite charging

  • You notice the battery is consistently low during check-ins

  • The indicator light on the battery does not show a full charge even after extended charging

  • The camera is not powering on even after the battery has been charged

Reasons Why Your REVEAL Trail Cam Might Not Charge

There are a few reasons why your REVEAL game cam might not charge:

  • Incompatible battery

  • Incorrect battery installation

  • Frayed or broken battery pack or solar panel cables

  • External power sources not properly connected to the camera

  • Firmware issues

  • Poor sun exposure to solar panels

  • You are using your camera in extremely cold conditions

  • Broken connections inside the camera housing

What to Check if Your REVEAL Trail Cam Won’t Charge

  • If you are using a lithium rechargeable battery: Ensure that you are using a genuine Tactacam REVEAL lithium battery pack, ensure that it is installed correctly, and make sure that the battery door is properly latched.

  • If you are using AA batteries: Make sure the batteries are fresh, that they are not inserted upside down, and that the terminals are not corroded or have residue on them.

  • If you are using a solar panel: Ensure the panel receives adequate sun, that the cable is not frayed or broken, and that each end of the cable is properly and securely connected to the camera and solar panel. Note that if you are using a folding solar panel, it has an internal battery that needs to be charged before use.

Tips for Solving REVEAL Cam Battery Charging Issues

There are a few things to keep in mind as you work to solve charging issues:

  • In extremely cold weather, switch to lithium batteries, which have better cold-weather performance

  • If using multiple lithium cartridges, use the multi charger–it’s designed for optimal, easy charging

  • Check to make sure you don’t need a firmware update for your camera–a bug could be causing a misread on the battery status or power state

  • You may need to adjust your solar panel angle as the seasons change and the location of the sun shifts

  • Tactacam customer service is made up of pros and avid hunters who use these cameras daily and know them inside out. Stumped? Give them a call or open the web chat box and describe the problem you are having–chances are good they will know just what to do

How to Contact Customer Support

If after checking all the above your camera still won’t charge, you should reach out to Tactacam customer support:

  • Phone: (218) 282-5650 during business hours M-F 8:30 a.m. to 5 p.m. CST and Saturday 8:30 a.m. to 2 p.m. CST

When you contact Tactacam, be ready with your camera model, exactly what the problem is and when it occurs, what kinds of batteries or power system you’re using, and how long you’ve tried charging.